Sunday, April 22, 2012

What is the Xbox 360's repair warranty term?

Question

I'm debating whether or not to ship my Xbox 360 in for repair (three red lights, out of warranty, original Xbox 360). Its warranty expired in 2008.

If I pay for Microsoft to fix it and it breaks again two days later, will they cover it? Can someone please confirm what the post-repair warranty term? 30 days? 90 days? Anything? I didn't see this explicitly mentioned on their site.

Asked by Mike B

Answer

This is available on their site: the link to the US version is here.

What is my warranty after my console is serviced?

We provide a post-service warranty for serviced consoles. The length of the warranty depends on whether the service was in-warranty or out-of-warranty as follows:

In-warranty service: If your Xbox 360 console was serviced within the original warranty period (free repair), you receive either the balance of your original warranty or 90 days, whichever is longer.

Out-of-warranty service: If your Xbox 360 console was serviced out of the original warranty period (paid repair), your serviced console will have a 90-day warranty.

Answered by Dave DuPlantis

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