Question
I'm trying to use Blizzard's SystemCheck tool to opt-in for future Blizzard game betas.
When I run it I see a page with my system information, but when I click "send" I get the error:
There was a problem sending your system information to Battle.net. Please check your internet connection, close all applications and try again. For further assistance, please visit Battle.net.
And in addition my browser opens on this page, which looks like an attempt to send me to a support page further explaining the problem, but it's actually just an error page.
The specific tool I am using is named SystemCheck_enUS.exe, downloaded recently from my personal account page on Battle.net. If it makes any difference, I'm running Windows 7 and I'm not located in North America.
Answer
Blizzard's troubleshooting page has this to say
Why is the Beta Opt-in application
giving me an error message when I try
to submit my information?
First, verify that you have a stable
internet connection when attempting to
access a website. If you are able to
access websites, you may have a
firewall preventing the information
from being sent to us. Please make
sure there are no firewall(s) blocking
the opt-in application from sending us
your system information. Downloading a
fresh copy of the SystemCheck
application may be the answer if you
are still seeing a failure message
after verifying the connection is
stable.
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