Spore freezes after playing for a while

Question

I've been playing spore for a while now, and I found 2 peculiar phenomenons in the game:

1. Some graphics (such as the monolith, the construction of a colony and lava on planets) don't show up. By don't show up I mean I can see right through the planet if its covered in lava. That I can live with.
2. After x minutes of gameplay (could be anything, 10 minutes or 2 hours), the game gets frozen. The screen flickers with black, and the sound keeps on going.

I'm on a ASUS laptop, Intel i5 Core, RADEON HD 6370M 1GB graphics. Windows 7 x64 Ultimate

If you need any more details comment and I'll add them. I really don't know what to do. Thanks in advance.

Asked by Truth

Answer

This sounds like a graphics card issue. The missing textures might be caused by an out of date or buggy graphics card driver or an issue with overheating.

First, a few general things to check - is the game patched to the very latest version available? Also, if you're overclocking or otherwise have modified the system, turn that off.

The first step to debugging a graphics card driver issue is to try installing the latest drivers from the manufacturer's (in this case, ASUS) website. If you've tried this and it's not helping, try getting the latest drivers for your laptop's chipset from AMD. It's become less possible to do this in recent years; I can't get generic AMD drivers for my laptop's chipset because the laptop manufacturer forbids it, for instance.

The "freezing after x minutes" problem sounds like it could be a symptom of overheating. Is your laptop sitting on something soft, and perhaps blocking the airflow? Make sure that there's plenty of room for air to circulate. You can also place the laptop on a cooling rack (like what you'd use to cool cookies in the kitchen) to see if that doesn't help.

If you've had it for a while and/or it is in a dusty environment, you might want to consider cleaning the fans and exhaust vents with a bit of canned air. You can get canned air at office supply stores. Make sure you keep the can upright, otherwise there's a chance it will blow a super-cold propellant onto your computer, which can cause problems.

If it's still freezing, it might be a good idea to contact customer support for your laptop. They may know of 3D graphics issues with your particular model, although in my experience customer support tends to have a tough time diagnosing these sorts of issues, so consider it a last resort.

Answered by agent86

Check more discussion of this question.

loading..