Thursday, March 8, 2012

What is the warranty term for XBox 360 Repairs?

Question

I'm debating whether or not to ship my XBOX in for repair (3 red lights -- out of warranty -- original xbox). It's warranty expired in 2008.

If I pay for Microsoft to fix it, and it breaks again 2 days later, will they cover it? Can someone please confirm what the warranty term is AFTER XBox 360 repairs are complete? 30 days? 90 days? Anything? I didn't see this explicitly mentioned on their site.

Asked by Mike B

Answer

This is available on their site: the link to the US version is here.

What is my warranty after my console is serviced?

We provide a post-service warranty for serviced consoles. The length of the warranty depends on whether the service was in-warranty or out-of-warranty as follows:

In-warranty service: If your Xbox 360 console was serviced within the original warranty period (free repair), you receive either the balance of your original warranty or 90 days, whichever is longer.

Out-of-warranty service: If your Xbox 360 console was serviced out of the original warranty period (paid repair), your serviced console will have a 90-day warranty.

Answered by Dave DuPlantis

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