Wednesday, November 16, 2011

Do I need to purchase the Online Pass even though I bought it new?

Question

When I went to check out the co-op play option but it says that I haven't purchased the Online Pass and therefore cannot use it. I know that online passes have become more popular in the past year and often require a separate purchase if you buy the game used/secondhand, but so far the precedent I have seen is that you get an online pass if you purchase new.

I have purchased Saints Row: The Third brand new (the Platinum Pack even). It didn't seem to come with any separate Online Pass code that I can find in my box. All I had was the code for the Professor Genki DLC.

Do I have to purchase the Online Code separately even though I have a new version of the game? Is it possible my box was just missing the code?

Answer

No, you shouldn't need to purchase the Online Pass if you bought the game new. A post on the official site confirms that the Online Pass should be included with any new game.

Inside your copies of the game will be a code to enter on your console in order to play Co-Op with a friend.

Either:

  • The code is in there, and you haven't found it. Check the back-side of any papers or the manual.
  • The code is bundled with the DLC pack (can't tell from wording on the above post).
  • The code is not in your box for some reason, in which case, I guess you should contact Volition, or the store you purchased it from.

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